Monthly Archives: July 2019

How Google’s Android TV can change technical support forever

Due to intense market competitiveness, TV operators are always looking to provide customers with the best user experience. Despite making due diligence to continuously improve services, there will always be a need to offer set-top box (STB) assistance whenever a customer faces an issue. That is why a good after-sales customer service can be a…

The status of OTT and CTV in 2019

OTT and CTV have created a lot of buzz these past few months, with some interesting headlines popping up. The increased investment from content providers and an overall increase in consumption from audiences had a lot to do with this exposure, but what is the difference between these two? Take a look at an in…