WeTek is fully aware of how important it is to keep your operation running smoothly and at a steady pace. It is as crucial for service providers as for the end consumer. WeTek Box Control offers monitoring tools that allow you not only to understand any possible issues but also anticipate and defuse them before they escalate.
Remote Device Management
Remote control of devices
With the WeTek Box Control, operators can block devices and send pop-up messages for events such as a failed/late payment, an opportunity to upgrade, or even when detecting suspicious and fraudulent activity.
Hardware lifecycle management
Seamless upgrades and exchanges for next-generation devices assure that end-customers always experience smooth transitions between various iterations of hardware.
Software lifecycle management
Software upgrades will keep devices and the platform itself updated and secure. Our Lifecycle Management service issues automatic updates to hardware within the network and accordingly selects which devices to work on without ever disrupting the audience’s experience.
After-sales cost reduction
Cut operational costs by decreasing after-sales and local assistance expenses. It allows operators to prevent, predict and defuse issues before they escalate and offer the first line of remote assistance without the need for a physical presence at the customer’s location.
Data generated by the reporting system can also be used as a powerful marketing tool. It helps profiling audiences and helps creating targets for advertising campaigns.