WeTek Box Control offers monitoring tools that allow you not only to understand any possible issues but also anticipate and defuse them before they escalate.
Control Your Service
Seamless upgrades and exchanges for next-generation devices assure that end-customers always experience smooth transitions between various iterations of hardware.
Software upgrades will keep devices and the platform itself updated and secure. Our Lifecycle Management service issues automatic updates to hardware within the network and accordingly selects which devices to work on without ever disrupting the audience’s experience.
After-sales cost reduction
Cut operational costs by decreasing after-sales and local assistance expenses. It allows operators to prevent, predict and defuse issues before they escalate and offer the first line of remote assistance without the need for a physical presence at the customer’s location.
Data generated by the reporting system can also be used as a powerful marketing tool. It helps profiling audiences and helps creating targets for advertising campaigns.
Act on time
Operators can block devices and send pop-up messages for events such as a failed/late payment, an opportunity to upgrade, or even when detecting suspicious and fraudulent activity.
Reduction of expenses with after-sales
Easy deployment and provisioning
Seamless software and security updates
Predict and defuse issues before escalating
Targeting for extra advertising revenue
Remote assistance and device configuration
Seamless hardware upgrading
Backend control and reporting
Issue pop-up warnings, block users, and other actions
Prevent illegal or abusive use