Monitor and forecast your income for Linear TV, VOD and subscriptions individually. Use that info to adjust your video content offerings.
Prevent, predict and defuse issues before they escalate. Identify and fix anomalies within the network that may be affecting your customers.
Keep tabs on your on-going AVoD campaigns with analytics for video pre-, mid-, and post-roll insertions and banner overlays.
The IPTV/OTT industry is a very competitive arena.
Stay ahead of the game.
Real Time Monitoring
Keep close control of your service. Use real-time data to and check upon KPIs that allow you to quickly assess your service’s immediate performance. Get insights on the number and type of devices connected to your service (smartphones, set-top boxes, smart, PC, Mac, video game consoles), where are your customers accessing your service from, what ISP are they using, and what subscriptions are being used.
Learn about your who your users are (age, gender, subscription), their behavior, and their video content consumption habits. WeCast’s Business Intelligence data enables you to continuously evolve your service, increase customer loyalty, and satisfaction by providing content tailored to your customer’s profile.
Churn Analytics and Prediction
The cost of acquiring new customers is higher than retaining them. WeCast, allows you to focus on preserving customers by producing predictive data helping you identify customers who are most likely to leave your service. Save money by addressing your customer’s issues before they decide to abandon your service.
Increase user satisfaction and enhance customer retention. Our Business Intelligence module produces useful insights allowing you to understand your audience’s content preferences and optimize your Linear TV and VOD offerings
Fine tune your offering of TV Channels with the help of the data produced by the Business Intelligence module. Find out what channels and categories perform the best and make data-driven investment decisions.
Learn which are the most popular movies and series among your audience. Use that information to continuously improve your VOD catalog and keep your customers engaged with the service you provide.