Availability and convenience are two of the most valuable assets for an entertainment consumer, and it should really come with the territory. One of the main detractions of any buyer while choosing their products is the number of steps it allows them to cut between decision and action, the same applies to tasks related to software maintenance. That kind of burden should not fall anywhere near that ballpark.
From the consumer’s standpoint, the focus should be on entertainment alone, and that’s what Telecoms, ISPs, Content Providers and Operators should cater to. This implies having a tight control over the devices deployed, including upgrades, data collection, and processing, even debugging. Of course, this has to be a two-way street and should not come as a hassle to the industry as well.
Remote Control Over All Devices
The ability to remotely control all the devices in your network should come as a no-brainer and that’s exactly what the WeTek Box Control system offers. Now, Telecoms, ISPs, Content Providers and Operators have the power to control their devices from afar, this includes blocking them, sending pop-up messages for events such as a failed/late payment, an opportunity to upgrade, or even detecting suspicious and fraudulent activity.
This also allows you to prevent, predict and defuse issues before they even escalate and offer the first line of remote assistance without having the need to physically go to customer’s locations, allowing to cut operational costs by decreasing after-sales and local assistance expenses.
Enhance Audience Experience
The WeTek Box Control enables Telecoms, ISPs, Content Providers and Operators to collect all kinds of data and use it as a powerful marketing tool. It has the ability to learn about the audience’s behavior and use that knowledge to maximize revenue in advertising campaigns and more. You can also use the audience’s overall experience and make it even better, by suggesting more of the content they are already attracted to.
There’s really no other reliable working model for Telecoms, ISPs, Content Providers or Operators to carry a quality service over a wide array of devices, and the WeTek Box Control might prove a decisive factor between standard and premium, positioning a company way ahead of its competitors.